Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Return Window We accept returns within 30 days of delivery for eligible items.
Eligible Items The following items are eligible for return if unused, unopened, and in original packaging:
- Skincare devices and electronic beauty tools
- Hair care tools and accessories
- Massage devices and wellness equipment
Final Sale Items (Non-Returnable) Due to health and hygiene regulations, the following cannot be returned once opened:
- Skincare creams, serums, and lotions
- Sheet masks and facial treatments
- Lip care products
- Eyelashes, lash kits, and eye care products
- Bar soaps and personal cleansing products
How to Return Email us at support@beautyhealthandwellness.store within 30 days of delivery. We'll provide return instructions and the return address: 1661 Old Country Rd Unit 450, Riverhead, NY 11901.
Refunds Once we receive and inspect your return, we'll process your refund to the original payment method within 10 business days.
Damaged or Wrong Items If you received a damaged or incorrect item, contact us immediately — we'll make it right regardless of the item type.